How do I close my CSCEFCU account(s)?
You can send an email, call or write to us requesting that a closing check be issued. Remember, you are not required to close your account if you move or leave your employment that made you eligible for CSCEFCU membership. As long as you maintain an open Regular Share Savings account with a balance of $25 or more, your membership may remain active for your lifetime, regardless of where you later work or live.
Back to Top
How do I remove a signer from my account?
The joint owner can send a note instructing us to remove their name (signature notarized) or we can close your existing account by transferring and assigning a new account number.
Back to Top
What is the routing and transit number for CSCEFCU?
For recurring payroll deduction purposes, it is 322275432. To send a wire, download our Wire Instructions and Authorization.
Back to Top
How do I stop the insurance on my loan?
Send a signed note to the credit union requesting the Credit Life and/or Disability insurance stop.
Back to Top
When are the Credit Union offices open?
Check for current office hours.
Back to Top
How do I change my name on my account?
Once you have changed your name with Social Security, please call or send us an email requesting a new membership card - or you can download a membership card here. If you want to add a joint owner, you can do so at the same time. Once we receive the card, we will place an order for access cards you currently have.
Back to Top
How can I change my address online?
For security and authentication reasons, we do not accept address changes via email or fax. Address changes are acceptable in writing only with your signature. Click here to download the address change form. Then sign and mail it to the office nearest you:
CSCEFCU, PO Box 976, El Segundo, CA 90245
CSCEFCU, PO Box 2137, Falls Church, VA 22042
Back to Top
Where should I mail my loan and Visa payments?
Both loan and Visa payments should be mailed to: CSC Employees Federal CU, PO Box 2137, Falls Church, VA 22042
Back to Top
How do I replace a lost ATM card?
Call the credit union weekdays, 8am to 5pm at 800 272-3328
Back to Top
What are the minimum balances for checking and savings accounts?
Regular Share Savings account:
$25 minimum (plus a $1 opening, non-refundable, fee)
$100 minimum to earn dividends
Share Draft Checking account:
$15 minimum (to cover the cost of checks)
Back to Top
Who owns CSCEFCU?
Most financial institutions are owned by stockholders, who own a part of the institution and intend on making money from their investment. A credit union doesn't operate in that manner. Rather, each credit union member owns one "share" of the organization. The user of credit union services is also an owner, and is even entitled to vote on important issues, such as the election of member representatives to serve on the board of directors. Click here to learn more about what makes credit unions unique from banks.
Back to Top
Is my savings on deposit at CSCEFCU insured?
Yes. Member accounts in this credit union are federally insured up to $250,000 for both savings and IRAs separately by the National Credit Union Share Insurance Fund (NCUSIF), an arm of the NCUA, the National Credit Union Administration. Click here for more information about CSCEFCU safety and stability.
Back to Top
Who is eligible to use CSCEFCU services?
For complete information on membership eligibility, click here.
Back to Top
Is email I send to CSCEFCU secure?
E-mail sent through the Internet is not encrypted and therefore, is not secure. For your own protection, do not use email to send us confidential information such as account numbers, credit card numbers, changes of address, PIN numbers, passwords, or other important information.
Do not email to send time-sensitive instructions. If you require immediate or time-sensitive assistance, call our toll-free number at 800 CSC-EFCU during office hours. In order to serve you, your email message is subject to review by the credit union’s management, officers and employees.
Back to Top
CAN'T FIND THE ANSWER TO YOUR QUESTION?
If you cannot find the information you need on our website, please let us know. We'll answer your question personally and if it's an answer that your fellow members may also like to know, we will add it to this Member FAQ Forum.
Back to Top
